1. What is e-Tanah?
e-Tanah is an integrated and fully computerized system to handle the management and administration of Land Offices in order to improve the speed and quality of service delivery to the public for all land related transactions.
2. What are the systems that are to be adapted in e-Tanah?
Melaka & Negeri Sembilan
Collection of revenue and quit rent
Preparation of Technical Report, MMK papers, Agenda and MMK minutes; distribution and monitoring of MMKN decisions
Sistem Permohonan Strata
Applications for Strata Titles
Urusan permohonan pelupusan tanah secara pemberimilikan
Urusan kebenaran pindahmilik / gadaian
3. Where are the locations for the e-Tanah pilot project?
e-Tanah will be implemented in the State Offices of the Director of Land & Mines, Mapping Survey Office and all Land Offices in the state of Penang, besides the Headquarters of NRE and INSTUN (Institut Tanah & Ukur Negara).
4. What about other states in Peninsular Malaysia?
The project will be extended to other states after the pilot project in Penang is successful.
5. What is the scope of the e-Tanah pilot project?
Ø Computerization of the 24 main transactions
Ø Development of the integrated application system
Ø 10 project sites
Ø Hardware & software
Ø Sites preparation
Ø Data collection and migration
6. What are the transactions of land administration involved in e-Tanah project?
Ø Disposal of Land
Ø Registration of land titles
Ø Strata Title
Ø Surrender and Realienation of land
Ø Alienation of land
Ø Revenue & Quit Rent
Ø Acquisition of Land
7. What are the features of the e-Tanah application system
Ø Web-based technology
Ø Integrated and standardized system
Ø Consider all the needs and requirements of all the states in Peninsular Malaysia
Ø Integrate and adapt with all current systems
Ø To take into consideration security features
Ø Combination of centralized and distributed systems between Land Offices and Pejabat Tanah Galian (PTG) in the states
Ø Workflow System
8. Which sites are involved in the pilot project?
Ø Office of Pengarah Tanah dan Galian Pulau Pinang
Ø Land Offices in Pulau Pinang
q Timur Laut Land Office
q Barat Daya Land Office
q Seberang Perai Utara Land Office
q Seberang Perai Tengah Land Office
q Seberang Perai Selatan Land Office
Ø Jabatan Ukur dan Pemetaan Negeri
Ø Jabatan Ketua Pengarah Tanah dan Galian (cawangan negeri Pulau Pinang)
Ø Institut Tanah dan Ukur Negara (INSTUN); and
Ø Kementerian Sumber Asli dan Alam Sekitar
9. What are the advantages of e-Tanah?
Ø Customer-friendly counter
Ø Customer can get information quickly through on-line services
Ø Customer can pay quit rent at one-stop payment agencies such as in post offices or Kedai Telekom
Ø Customer can get quick and efficient service
Ø Reports from Technical Agencies can be retrieved quickly with the help of MyGDI
Ø Internal business processes through computer can be performed quickly and easily
Ø Assist in decision making processes
Ø Ease of control and monitoring of processes
Ø Potential increase in revenue for State and Federal Government
10. How successful is the implementation of the e-Tanah Pilot Project in Penang?
Ø e-Tanah System have been used in land administration in Penang since October 2007, ecspecially in Registration and Revenue Module
Ø Until 28th August 2009:
q 72,160 transactions of dealing and non-dealing
q RM385,406,153.10 of revenue collection
Ø In early stage, technical problems arose caused by:
q System error/bugs
q Unclean data
q Problems originated from the legacy systems (SPTB & SPHT)
11. How does the Government monitor the contractor’s performance?
Ø The project implementation is monitored through committees formed as follows: